Contact TradePaper Tools
TradePaper is independently operated by one person. Email contact@tradepapertools.com to reach the operator for product support, account or billing questions, feature requests, and content corrections.
Report a tool problem
- Include the page address, browser and device, steps to reproduce the problem, and what you expected to happen.
- Use sample values or a redacted screenshot. Do not send confidential shipment documents or data you do not have permission to share.
Request a content correction
- Include the page address, quote the wording at issue, and explain the proposed correction. Add a relevant official source when available so the operator can check the claim.
- Support covers the tool and its content; it does not provide shipment-specific customs, tax, legal, or logistics advice.
Free tools, free cloud, and Pro
- Browser drafting, checks, CSV downloads, and print/PDF output are free without an account. A verified free cloud account can keep 1 saved shipment and make up to 3 successful saves or updates per UTC day; these are cloud limits, not output limits.
- Pro costs USD 5.99 per month and supports up to 100 saved shipments and 20 trading-partner profiles. Subscriptions renew monthly until canceled. See the Terms for cancellation, refunds, and account exceptions.
- Compare the three ways to use TradePaper
- Read the Terms
Account, billing, and data requests
- Write from your account email and include a transaction reference only when relevant to the request. Never send passwords, sign-in codes, or full card details.
- For a data question or deletion request, explain which account or saved record the request concerns without including confidential shipment content.
- Read the Privacy Policy